Contents How to navigate this report How to navigate theInsight Report 2020 Over the following pages, we have identified six key opportunities for the automotive industry. It is impossible to do justice to everything currently affecting our sector; however, we hope in the coming pages, videos, infographics, charts, and analysis, you can identify points of action and opportunity.This year we are using a digital platform to provide you with a richer Insight Report experience this year. Working across desktop, tablet and phone.You can click on links to follow-up for more information; open the pop-ups to get additional data; review the videos and audio files to hear from experts in their own words.While we have done our best to meet accessibility requirements through this advanced format, if you would like to request a text-only version of the report, please email phillip.nothard@coxauto.co.uk and one will be sent out to you. The home icon will bring you back to this cover page and the main menu The table of contents will give you a list of all the available articles Don't want to read the report on screen? This button will let you download a PDF you can print. Sorry, it's a big file. These arrows will let you turn the pages through the report The home icon will bring you back to this cover page and the main menu The table of contents will give you a list of all the available articles Don't want to read the report on screen? This PDF button will let you download a non-interactive PDF you can print. These arrows will let you turn the pages through the report Introduction Vision and views from Martin Forbes Cox Automotive A message from Oliver Bridge Grant Thornton The market:forecasts and projections What comes next for the Road to Zero? Building on the subscription economy Leaping into digital retail Adapting to big data, connectivity & technology Business strategy 2021 and beyond In conversation: outlook About Cox Automotive and Grant Thornton Contributors References 11/23/2020 16:10:58